Privacy Policy

Introduction

Skreenq (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Skreenq digital signage platform, including our website at skreenq.com and our cloud-based management console (collectively, the “Service”).

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.

Information We Collect

Information you provide directly: We collect information you provide when you create an account, invite team members, or contact us for support. This includes your name, email address, company name, and any content you upload to the Service.

Information collected automatically: When you use the Service, we automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to maintain your session and improve the Service.

Content you upload: Any media files, playlists, or other content you upload to the Skreenq platform are stored securely on our servers. We do not access, review, or use your content for any purpose other than delivering it to your connected screens.

Device and screen data: When you pair a display device with the Service, we collect device identifiers, heartbeat status, and connectivity information to enable live monitoring and content delivery.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Create and manage your account and workspace
• Send transactional emails including invitations, welcome messages, and account notifications
• Respond to your support requests and communications
• Monitor the health and performance of your connected screens
• Improve the Service through analytics and usage patterns
• Comply with applicable legal obligations

We do not sell your personal information to third parties. We do not use your information for advertising purposes.

Information Sharing and Disclosure

We may share your information in the following limited circumstances:

Service providers: We work with trusted third-party providers to operate the Service, including cloud infrastructure (Google Cloud / Firebase), email delivery (Resend), and analytics tools. These providers are contractually required to protect your information and may only use it to provide services to us.

Team members: Information you share within your workspace (such as your name and email) is visible to other members of your workspace who have been granted access by a workspace owner.

Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Skreenq, our users, or the public.

Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

Data Retention

We retain your account information and uploaded content for as long as your account is active. If you close your account, we will delete your data within 90 days, except where we are required to retain it for legal or compliance purposes.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict our processing of your information
• Receive a portable copy of your data

To exercise any of these rights, contact us at support@skreenq.com.

Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS), secure cloud storage, and access controls that limit who can view your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Skreenq operates from the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@skreenq.com
Website: skreenq.com/contact